Return and Refund Policy

Marigold Jewels — 15-Day Return Guarantee

At Marigold Jewels, customer satisfaction is important to us. We offer a 15-day return guarantee to help ensure you are happy with your purchase.

1. Return Eligibility

You may request a return within 15 days of receiving your order. To qualify, items must be unused, unworn, undamaged, and returned in their original packaging with proof of purchase.

2. Non-Returnable Items

For hygiene and safety reasons, certain items, including worn body jewelry and earrings, may not be eligible for return unless they arrive damaged, defective, or incorrect, subject to applicable law.

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us at marigoldjewels@gmail.com within 15 days of delivery. Include your order number and clear photos of the item so we can assist you.

4. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

5. Return Shipping

Customers may be responsible for return shipping costs unless the item is defective, damaged, incorrect, or otherwise required by applicable law.

6. How to Request a Return

To start a return, email marigoldjewels@gmail.com with your order number, reason for the return, and any supporting photos if applicable. Please wait for return instructions before shipping your item back.

7. Contact Us

For questions about returns, refunds, or exchanges, contact us at:

Marigold Jewels
Email: marigoldjewels@gmail.com

We appreciate your trust in Marigold Jewels and are committed to providing a pleasant shopping experience.

This policy is subject to applicable consumer protection laws.